Shipping Info

 

Delivery


We offer free standard delivery on all orders. This is usually Royal Mail second class. If your item is in stock, this service should take between 3-5 working days.


If your shipment requires special attention or you really need an item sooner, we are more than happy to try our best to accommodate your special requests. Please complete the special instructions/notes section during checkout or send us an email.

PLEASE PROVIDE A PHONE NUMBER FOR ALL NON-UK DELIVERIES. IT'S GREAT IF THE COURIER CAN CONTACT YOU!
Europe
We use a courier service for all mainland European orders. Orders are tracked.

If you order 1 Elepahant Box this service takes between 3 & 5 days and costs £5.50

If you place a larger order please contact us for the poastage cost.

Please be sure to enter your email and telephone number so that we can pass it on to the courier. It's very usefull for them to be able to communicate with you!! We will never pass your details on to anyone else.

Postage to islands will cost more.

Please get in touch if you can't see postage for your country when you are at the checkout.

CANADA & USA

We use Royal Mail International Tracked for delivery to Canada & USA. 

this service takes between 5 & 7 days.

Please get in touch and we'll let you know what the postage cost for your order will be. We will be quick replying to you!

 


REST OF WORLD
Please contact us to arrange delivery and the right postage costs.

Please note that for overseas orders we are only able to deliver to your billing address.
We ship products all over the UK and across Europe and rest of world. If you don't see a shipping option suitable for you, just contact us and we'll let you know how much it will be and answer any other questions you might have.
All the prices on our website are in pounds sterling.

Import duties and taxes

If your order is being delivered outside of the EU you may have to pay local import duty. It is not the responsibility of Elephant Box to pay this.

Packaging
Where possible we use recycled / re-used packaging as part of our efforts to reduce the environmental impact of our business. We will not use plastic in our packaging.