Shipping

Last delivery dates for Christmas UK

• Standard & Free Delivery - 18th December before 1pm
• Express Delivery - 19th December before 1pm

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We use Royal Mail 48 for our standard & free delivery. This will take between 2 and 3 days from dispatch. 

If you'd like your order quicker choose Express delivery and your purchase will be sent with Royal Mail 24 service.This is a one day tracked service. *It usually takes 1 day but the service is not guaranteed. Please note that if you place your order after 1pm it'll be dispatched the next working day.

We dispatch Monday to Friday in normal business hours. Orders placed before 1pm will ship the same day. If you order on a Friday after 1pm it will be dispatched on Monday. 😊

• Standard Tracked Delivery (Royal Mail 48) 2-3 working days from dispatch: FREE for orders over £60 and £4.30 for orders under £60
• Express Tracked 24 (Royal Mail 24) 1-2 working days from dispatch £6.50
• We also offer a Small &  Light option for things like spare seals and lids. This costs £1.95 and is a Royal Mail untracked service. 

It may take a bit longer to Highlands and Islands.

Europe - Unavailable for the time being. We will keep you posted, we are trying a number of options! 

Rest of World

Standard Tracked Delivery - 5-7 working days from shipping confirmation - Calculated at checkout

USA 

We aren't shipping to the USA at the moment as we are working out what the new tariffs mean for us and how to communicate the extra fees to our American customers. 

Switzerland and non EU countries

Please note all orders are shipped from the UK and the customer is responsible for paying any relevant duties and import taxes.

**If your shipment requires special attention or you really need an item sooner, we are more than happy to try our best to accommodate your special requests. Please complete the special instructions/notes section during checkout or send us an email. 

**Packaging

We use recycled / re-used packaging as part of our efforts to reduce the environmental impact of our business. We will not use plastic in our packaging.

We don't add a packing slip with our orders as we are trying to use fewer resources. Your email order notification is your proof of purchase and is all we need to process any returns or warranty requests.

We are very happy to email copies of VAT invoices, just get in touch. Thanks.