FAQs Wholesale

We have introduced this site as a way of making it easier for you to make orders with us. Once you are logged in to your Elephant Box account you will see only wholesale products. If you are not logged in you will see the usual retail site. If you accidentally navigate off the product page you will be back in the normal retail site, but the wholesale navigation will remain so you can easily return to browsing wholesale products. 

Yes, we have a folder with all our current product pictures available for our retailers to use. Please email Katy at sales@elephantbox.co.uk for the link to access the images.

Feel free to copy and paste any text from our online store to use in your own listings. If you have any difficulty get in touch.

We do have a rather lovely new P.O.S. It costs £3.50 and you can order it via the wholesale product page. 

Our bestsellers fluctuate through the year but for the previous 6 months our top ten products have been

1. The Elephant Box

2. Two in One Lunchbox

3. Leakproof Lunchbox

4. Leakproof Canister

5. Three in One Snackbox

6. Single Tier Lunchbox

7. Stainless Steel Spork

8. Screw Top Canister

9. 500ml Insulated Bottle

10. Square Salad Box

Please contact Katy at sales@elephantbox.co.uk for all queries about your trade account and your orders. 

Yes, the MOV is £200. You will be charged a flat shipping rate of £5.95. 

We charge a flat rate of £5.95 for all UK trade orders. The wholesale shipping rate will  appear on the checkout page once you reach the £200 MOV threshold.

Orders will be dispatched 1-2 days after your order is received.  Delivery will be by DPD 24hr service - you will receive an hours window on the day of delivery via text/email.

We will send you out a replacement on your next order or refund you the amount. Please contact Katy at sales@elephantbox.co.uk and she will sort it out for you!

We would really appreciate it if you didn't! The option is there because our retail site and this wholesale page is integrated so the checkout is the same. We get charged 3% fees with PayPal. Talk to us if there is a reason that you need to use it and we can work it out. Thankyou! 

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